Chatswood Chase is Transforming

Entry to the Chatswood Chase carpark is via the Victoria Avenue entrance only.

Victoria Avenue is the only carpark entrance to both B1 and B2 carpark levels with easy access to Coles, Kmart, David Jones, fresh food and dining and daily essentials via travelators and lift access.

Follow the signage on the B1 entrance level off Victoria Avenue for the best parking for Coles, Kmart and David Jones. There is additional parking on the B2 level with direct access to David Jones via the David Jones lift and access to Coles and lower ground via the travelators.

The Malvern Avenue/Archer Street carpark entrances remain closed. Car Park Levels G to Level 3 also remain closed.

HOW TO ACCESS LEVEL B2 PARKING:

The B2 level can now be easily accessed via the two-way ramp directly after entering the carpark by following the left-hand turn signs just past the boom gate entrance. This will improve the traffic flow of the carpark for all customers.  The access routes to B2 have been marked with signage to guide you accordingly.

ARE EXTREME CARWASH AND MY CAR STILL OPERATING?

Extreme Carwash and MyCar are still operating on B2.

View the map below for express entry and exit routes of the Victoria Avenue carpark to and from the B1/B2 carpark levels

Carpark maps

Casual Parking Rates

Hours

Rates

0.0 - 3.0

Free

3.0 - 3.5

$ 7.00

3.5 - 4.0

$ 10.00

4.0 - 4.5

$ 20.00

4.5 - 5.0

$ 25.00

5.0 - 5.5

$ 30.00

5.5 - 6.0

$ 35.00

6.0 - 6.5

$ 40.00

6.5 - 7.0

$ 45.00

7.0+

$ 80.00

FIND YOUR BEST PARKING

New Electric Vehicle Charging Stations

New Electric Vehicle Chargers available on B1 car park near Kmart entrance. Both free and paid available.

Pay per kWh charging system via the ChargeFox app.

Terms and conditions apply, please see charging station for further details.

Q1: What is an Electric Vehicle DC charger and how does it work?

A: An EV DC charger is a charging station that uses Direct Current (DC) to charge Electric Vehicles (EVs). It delivers a high amount of power to the vehicle's battery and can charge it in a shorter amount of time than the slower AC charger (7kW).

Q2: What type of DC charger is available for the customers?

A: The charger is a ABB 120kW EV charger with two charging ports and is a high-power DC fast charger designed to quickly charge electric vehicles.

It comes equipped with two charging plugs and allows up to 2 EVs to charge simultaneously. Plugs included are two CCS2 plugs. The CCS2 plug is the current main standard plug and is used by Tesla and the majority of electric vehicles.

Please note: that the 120kW speed is split between the 2 EV bays, so the more cars charging at the same time will split the speed evenly e.g. 2 cars connected will split at 60kW per car

Q3. How many KMs will a 100kw give an ev car in 10 minutes?

The distance an EV can travel in 10 minutes on a 100 kW charger depends on several factors, including the battery capacity of the vehicle, the current state of charge, and the efficiency of the vehicle.

However, as a rough estimate, a 100 kW charger can provide approximately 60-80 kilometres of range to an electric vehicle in just 10 minutes of charging. This estimation may vary based on factors such as weather conditions, driving style, and the specific make and model of the electric vehicle.

Q4: What is the charge rate for the EV DC chargers at this shopping centre?

A: The introductory rate for the EV DC chargers at this shopping centre is 45 cents per kilowatt-hour (kWh). The rate will change with market conditions and current rate will be available on the app.

Q5: How long does it take to charge an EV using a DC charger?

A: The charging time depends on the battery capacity of the EV, the state of charge. However, most DC chargers can provide up to 80% charge in 30-60 minutes.

Q6: What is the difference between the Vicinity AC and DC chargers?

A: The DC charger provides a pay per service, fast charge up to 120kW charge at a per KWh rate and can charge an EV much faster than our AC chargers 7kW. The Vicinity AC Chargers are currently free of charge for customers to use.

Q7: How can I use the EV DC chargers at this shopping centre?

A: Users can charge their electric vehicles using the Chargefox mobile app or RFID card. Simply follow the instructions provided on the charger, select the charger on the app, and follow the prompts to initiate the charging process. If you prefer to use the RFID card, hold it against the reader on the charger to begin charging.

Q8: What should I do if I have trouble using the EV DC charger at this shopping centre?

A: If you have trouble using the EV DC charger, you can contact the shopping center's Chargefox 24/7 customer support helpline for assistance on 1300 518 038. They can guide you through the charging process or arrange for a technician to help you.

Q9: Can customers use adapters with an EV DC charger?

A: No, customers should not use adapters with an EV DC charger, as doing so can potentially damage the hardware. EV DC chargers are designed to work with specific charging standards and connectors, ensuring optimal performance and safety. Adapters can introduce compatibility issues, and the charger may not be able to deliver the correct voltage or current to the vehicle, leading to potential damage to both the charger and the vehicle's electrical system. It is essential to use the appropriate charging cable and connector specifically designed for the EV DC charger to ensure safe and efficient charging.