CHATSWOOD CHASE IS TRANSFORMING

The vision is to transform Chatswood Chase Sydney into a modern and iconic destination with luxury retailing, experiential dining, a new fresh food market hall. Building on Vicinity’s position as Australia’s leader in luxury retailing, plans for the new luxury retail precinct features a mix of the best Australian and international designers carefully curated to match the aspirations of our customers and community.​

To deliver the exciting transformation of Chatswood Chase Sydney, major redevelopment and reconfiguration works need to be undertaken. We understand that this will cause disruption and we are taking all steps we can to minimise this. ​

We are committed to working with and supporting our retailers to assist with driving visitation to Chatswood Chase Sydney during redevelopment.

Construction of the new Chase Market is well underway with staggered store openings commencing from November through to later in 2024. Construction for the main retail transformation project is set to commence on 15 March 2023 and is expected to be completed at the end of 2025.​

Chatswood Chase will remain open and operating throughout the planning and construction periods. We will ensure disruption is kept to a minimum.​

The new Chase Market on the centre's lower ground level will remain open and trading throughout the redevelopment of the retail centre. Different retailers are subject to different trading hours. New retailers will open in stages from November 2023 through to the end of 2024. One level of David Jones will also remain open.

We are working with all impacted businesses on a case-by-case basis and will work closely with them to ensure a smooth transition. ​

For some retailers, this will be the case. We work closely with impacted retailers to provide as much time as possible for them to plan their future opportunities.

We are excited about our plans to transform Chatswood Chase Sydney into the leading retail and lifestyle destination for Sydney’s north shore.  

Our plans will deliver: 

Chase Market – major redevelopment of lower ground floor 

• A new fresh food and dining precinct with an expanded offering matched to the aspirations of our customer, bookended by Kmart and Coles 
• A new, wider mall with improved sightlines and connectivity  
• A mix of approx. 40 retailers that include new and existing operators, anchored gourmet fresh food operator 
• Significant ambience upgrades.  

Major centre redevelopment  

• Reconfiguration of ground level through to level 2 
• Premium speciality stores with a mix of leading Australian and international designers on ground level 
• New luxury precinct on level 1 
• Lifestyle and retail precinct on level 2 
• Extensive mall reconfiguration and ambience upgrades including amenities, parents rooms and new skylight-atria features  
• ~3,500 sqm of premium multi-use space on level 3 
• Major upgrade of the Victoria Street entrance, the main entrance to the centre 
• Introduction of luxury Valet offering and ticketless parking. 

In November 2023, Vicinity announced that is has acquired the remaining 49% interest of Chatswood Chase Sydney, from GIC. Vicinity’s Board. 

This purchase enables Vicinity to proceed with its vision to transform Chatswood Chase Sydney into a modern and iconic destination with luxury retailing, experiential dining, a new fresh food market hall as well as ~3,500sqm of multi-use space elevated above the retail centre at level 3.  

Early works have commenced to prepare for full scale construction in March 2024 with works expected to be completed by the end of 2025. 

Work is well underway on the lower ground floor to deliver Chase Market - a new, premium fresh food precinct and market hall, complemented by new restaurants and cafes within a new dining precinct. Store openings will be staggered, and we have introduced a number of new retailers since November 2023. 

Early works are already underway to prepare for the retail redevelopment with full mobilisation on site from 15 March 2024. 

To stay up to date on open and operating stores visit at www.chatswoodchase.com.au 

You can visit our Centre website, which hosts all the information about what’s changing as part of the upgrades to Chatswood Chase Sydney. We update this regularly as new information becomes available. You are also welcome to reach out to our Concierge team with any further enquiries you may have.  

The vision is to transform Chatswood Chase Sydney into a modern and iconic destination with luxury retailing, experiential dining, a new fresh food market hall. Building on Vicinity’s position as Australia’s leader in luxury retailing, plans for the new luxury retail precinct features a mix of the best Australian and international designers carefully curated to match the aspirations of our customers and community.​

To deliver the exciting transformation of Chatswood Chase Sydney, major redevelopment and reconfiguration works need to be undertaken. We understand that this will cause disruption and we are taking all steps we can to minimise this. ​

We are committed to working with and supporting our retailers to assist with driving visitation to Chatswood Chase Sydney during redevelopment.

Construction of the new Chase Market is well underway with staggered store openings commencing from November through to later in 2024. Construction for the main retail transformation project is set to commence on 15 March 2023 and is expected to be completed at the end of 2025.​

Chatswood Chase will remain open and operating throughout the planning and construction periods. We will ensure disruption is kept to a minimum.​

The new Chase Market on the centre's lower ground level will remain open and trading throughout the redevelopment of the retail centre. Different retailers are subject to different trading hours. New retailers will open in stages from November 2023 through to the end of 2024. Apple store and one level of David Jones will also remain open.

We are working with all impacted businesses on a case-by-case basis and will work closely with them to ensure a smooth transition. ​

For some retailers, this will be the case. We work closely with impacted retailers to provide as much time as possible for them to plan their future opportunities.

Our leasing and marketing teams are committed to providing an appropriate solution to assist with driving visitation to Chatswood Chase Sydney. Our leasing team will meet with tenants on a case-by-case basis to understand future options.​

We are excited about our plans to transform Chatswood Chase Sydney into the leading retail and lifestyle destination for Sydney’s north shore.  

Our plans will deliver: 

Chase Market – major redevelopment of lower ground floor 

• A new fresh food and dining precinct with an expanded offering matched to the aspirations of our customer, bookended by Kmart and Coles 
• A new, wider mall with improved sightlines and connectivity  
• A mix of approx. 40 retailers that include new and existing operators, anchored gourmet fresh food operator 
• Significant ambience upgrades.  

Major centre redevelopment  

• Reconfiguration of ground level through to level 2 
• Premium speciality stores with a mix of leading Australian and international designers on ground level 
• New luxury precinct on level 1 
• Lifestyle and retail precinct on level 2 
• Extensive mall reconfiguration and ambience upgrades including amenities, parents rooms and new skylight-atria features  
• ~3,500 sqm of premium multi-use space on level 3 
• Major upgrade of the Victoria Street entrance, the main entrance to the centre 
• Introduction of luxury Valet offering and ticketless parking. 

In November 2023, Vicinity announced that is has acquired the remaining 49% interest of Chatswood Chase Sydney, from GIC. Vicinity’s Board. 

This purchase enables Vicinity to proceed with its vision to transform Chatswood Chase Sydney into a modern and iconic destination with luxury retailing, experiential dining, a new fresh food market hall as well as ~3,500sqm of multi-use space elevated above the retail centre at level 3.  

Early works have commenced to prepare for full scale construction in March 2024 with works expected to be completed by the end of 2025. 

Work is well underway on the lower ground floor to deliver Chase Market - a new, premium fresh food precinct and market hall, complemented by new restaurants and cafes within a new dining precinct. Store openings will be staggered, and we have introduced a number of new retailers since November 2023. 

Early works are already underway to prepare for the retail redevelopment with full mobilisation on site from 15 March 2024. 

To stay up to date on open and operating stores visit at www.chatswoodchase.com.au 

You can visit our Centre website, which hosts all the information about what’s changing as part of the upgrades to Chatswood Chase Sydney. We update this regularly as new information becomes available. You are also welcome to reach out to our Concierge team with any further enquiries you may have.  

To make way for the future of Chatswood Chase Sydney and deliver the major retail transformation over three levels, extensive redevelopment and reconfiguration works are required.  

Throughout the planning and development phases for both stages of planned redevelopment, we’ve worked closely with retailers to minimise impacts and provide support via regular communications including retailer information sessions and one on one meetings to discuss potential options.  

To deliver the exciting transformation of Chatswood Chase Sydney, major redevelopment and reconfiguration works need to be undertaken. We understand that this will cause disruption and we are taking all steps we can to minimise this.  

We are committed to working with and supporting our retailers to assist with driving visitation to Chatswood Chase Sydney during development. 

As part of the second stage of redevelopment of the centre, the ground floor through to level 2 will be required to close. David Jones will be consolidated from three levels to one.

Consultation with impacted retail partners is ongoing and we will continue to support them with regular communications including retailer information sessions and one on one meetings.

The new Chase Market will remain open throughout the redevelopment of the retail centre.

For some retailers, this will be the case. We work closely with impacted retailers to provide as much time as possible for them to plan their future opportunities.  

We are excited to welcome a mix of new and existing retailers to Chatswood Chase, which has been designed in response to feedback from our customers. We look forward to sharing more news on our exciting retailers with you.  

We anticipate some delays and construction works in the loading docks during assessments and constructions. We apologise for these disruptions, but they are necessary to ensure that we can transform Chatswood Chase into north shore’s premium shopping destination.  

Development works follow an approved Noise and Vibration Management Plan across all building sites. We take care to comply with construction noise guidelines to minimise impact to customers, retailers and the community, and will monitor accordingly throughout the project’s delivery. 

For construction impacts such as noise, dust and light spill, we will work closely with the construction team to identify potential impacts and take appropriate action to minimise these as much as possible.  

Further background if required: 

It is a condition of Vicinity’s development approval is that the Noise and Vibration Plan (NVP) is submitted to Willoughby Council’s head of planning, prior to the commencement of works. The NPV must be prepared by a suitably qualified acoustic consultant who is a member of the Australian Acoustical Society. 

During construction works, traffic management will be in place to ensure pedestrians, cyclists and vehicles can move safely through the area. Please observe vehicle speed signs in place. For any detours, please observe the signage boards in place with road detour information.

The approved parking under the DA is to offer 2349 spaces including a minimum of 60 accessible spaces. In addition, there will be 217 Bicycle lockers and 80 Motorbike spaces.

Vicinity follows an approved Noise and Vibration Management Plan across its building sites. We take care to comply with construction noise guidelines to minimise impact to customers, retailers and the community, and will monitor accordingly throughout the project’s delivery. 

For construction impacts such as noise, dust and light spill, we will work closely with the construction team to identify potential impacts and take appropriate action to minimise these as much as possible.

Upper levels will remain accessible via the lifts located near the Dining Hall amenities or via the lifts near Coles. 

Lifestyle destinations, such as Chatswood Chase Sydney, are community hubs that bring together more of the elements we need to create vibrant neighbourhoods, including the best fresh food and experience-led retailing. 

Any development work at Chatswood Chase Sydney is about creating a thriving destination to meet the evolving needs and preferences of our customers.

Consultation with impacted retail partners is underway and we will continue to support them with regular communications including retailer information sessions and one on one meetings to discuss potential relocation.

Marketing continues at Chatswood Chase via a mix of communication and social media channels. The centre’s website is constantly updated as well as weekly eDMs to the database and daily social media posts to communicate about the new Chase Market activity.  

The centre maintains its ongoing commitment to support all retailers with a consistent and engaging communication plan, including in-centre retailer specials advertised on digital screens, gift guides, advertising and PR support of key retailer events to drive sales. In addition, the centre will embark on a media strategy of digital and traditional marketing to geotarget the customers within the main trade area.

Consultation with impacted retail partners is underway and we will continue to support them with regular communications including retailer information sessions and one on one meetings to discuss potential relocation opportunities at Chatswood Chase Sydney. 

David Jones has confirmed their plans to undertake a staged major refurbishment of their store commencing from mid-January 2024. While the works take place, they will be consolidating their three levels to a single level, however they will still be trading throughout the development works.  

Further information can be found on the David Jones website (from February 2024) including details on categories available during their refurbishment. 

From early January 2024, works to the Basement 1 and Basement 2 carpark levels will be undertaken to widen the central ramp to improve customer circulation and for enabling works for the 15 March 2024 commencement.  

Additional hoardings will be erected with traffic and pedestrian routes safely redirected with signage and line marking to ensure minimal impact to our customers.  

Access between all levels will be maintained through the Malvern Street ramp in the multideck and all carpark entries will be operational during the works.